Sophie Williams
Connected · 0:25
AI Receptionist
Hi there, you’ve reached Riverside Dental, and I’m Maya. How can I help you today?
The AI Receptionist for
Modern Healthcare Practices.
Handle calls, bookings and follow-ups without adding to your team’s workload. Connected to your systems, with everything set up and supported for you.
Built for Healthcare
PMS & CRM Integration
Fully Managed
Privacy Built In
Managed ServiceComplete front-desk support.
Complete front-desk support.
Set up and optimised for you.
Calls, bookings and follow-ups handled. Your team informed and in control through one platform. All set up and supported by us, with ongoing optimisation as your needs evolve.
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Explore Your Speciality
Specialised AI receptionist built around your practice.
Explore Intavia for your field. Tailored to your treatments, your patients and the way your practice works.
Aesthetics
Allied Health
DentalAI Receptionist WorkflowsPatients get the help they need.
Patients get the help they need.
Less everyday admin on your team’s plate.
Caller
…could I also book my daughter in for a checkup as well?
AI Receptionist
…is your daughter already registered with Riverside?
Calls answered, bookings handled, your team in the loop.
Answers routine questions, handles bookings in your systems and brings your team in when needed.
- Enquiry handling
- Intelligent transfers
- Booking & rescheduling
- Multi-location policies
“Intavia now handles a substantial share of our inbound calls. Since switching it on, the phones and reception feel noticeably calmer, and our team has more time to focus on the patients in front of us.”
Karina Alvarado
Practice Manager, Love Teeth
AI Receptionist FeaturesShaped by the complexity of real patient calls.
Shaped by the complexity of real patient calls.
Built to handle them with care and consistency.
Natural ConversationWarm, natural conversations.
Warm, natural conversations.
Responsive from the first hello.
Give patients room to explain, without losing the thread. Details stay in context as the conversation moves between questions, requests and decisions.
- Natural turn-taking
- Caller interruptions
- Caller corrections
- Remembered details
- Changes of direction
- Clear confirmations
Active listening
Typing Sounds
Natural turn-taking
Expressive Voice
Live call
00:35Listening to caller
Voice call in progress
Practice Knowledge
Answers grounded in your practice.
Reliable answers draw on your practice information, so patients can clarify a fee, understand a policy or find out what a service involves.
?
?
Yes, free parking is available
Yes, we offer monthly payment options for Invisalign if that’s something you’re interested in.
You’ll have a full examination, any X-rays you need and time to talk through what comes next.
Patient Context
The right context for the next step.
Patient history, appointments and treatment plans inform the conversation, so questions and next steps build on what your practice already knows.
Treatment Plan
Active
Appointment
3 days ago
Recent call
6 days ago
Integrations
Your AI Receptionist works seamlessly with your existing tools and workflows.
Explore Integrations
*These are some of our most common integrations. We can discuss custom connections as part of your setup.
Managed Service
Fully managed, from day one.
We handle configuration, quality checks and ongoing support, adapting your receptionist as your practice’s needs evolve.
Our managed service
Managed setup
Onboarding and workflow mapping, handled with you.
Connected systems
Connections to your PMS, CRM and phone systems, set up for you.
Testing & quality checks
Testing your calls, workflows and integrations before launch, with ongoing checks.
Ongoing support
Help and adjustments as your practice’s needs evolve.
Product updates
Benefit from improvements across the Intavia platform.
Privacy & Security
Patient privacy comes first.
Privacy and security are part of how we build, set up and support your AI receptionist, with care for the information your patients share.
Data protection & security
Data use & retention
Clear policies for how information is used and kept.
Security & access
Safeguards to protect information and control who can access it.
Third-party safeguards
Data protection commitments for the providers we use.
International transfers
Safeguards for data processed across borders.
Practical guidance
Guidance for safe setup and everyday use.
More calls handled. More time for patient care.
See how Intavia can handle more calls and routine admin, giving your team more room to focus.
- More calls made and answered.
- More appointments booked.
- Better patient care.