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Thoughts on running efficient appointment-led businesses, from call handling to operations.

The leaky appointment funnel showing where businesses lose clients

The Appointment Leakage Guide: Missed Calls, No-Shows & Lost Clients

Missed calls, forgotten reminders, and dormant clients quietly drain appointment-based businesses. A practical guide to finding and fixing the leaks.

Sam King·20 Jan 2026·30 min read
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