No missed calls.Bookings handled.Care delivered.
Intavia answers patient calls, handles appointment requests, and keeps follow-up moving, so your team can stay focused on care instead of the phone.
AI Phone Support That
Sounds Remarkably Human.
Natural patient conversations
Clear, calm responses without phone menus or scripted call handling.
Configured around your practice
Answers follow your services, policies, opening hours, and escalation rules.
Connected to the next step
Bookings, changes, summaries, and tasks move into the systems your team uses.
Deliver the fast, reassuring responses patients expect.
Every call is answered quickly and naturally. Patients get clear answers, simple appointment help, and a friendly experience that reflects your practice.
Hi, you've reached Intavia Healthcare, how may I help?
Hi, you've reached Intavia Healthcare, how may I help?
Bookings, reschedules, and cancellations handled over the phone.
Where configured, Intavia can book, reschedule, cancel, and update appointments, helping your team stay focused on patients instead of repetitive admin.
Call summaries and follow-ups, ready for your team.
After each call, Intavia can summarise what happened, notify the right staff, capture new patient enquiries, and raise internal tasks, so your team knows what happened and what to do next.
Follow-up task
Call summary attached
Summary
Patient asked for information from their medical record. Intavia confirmed the team would call them back.
Task
Practice team to review the record and share the information safely.
Follow-up task
Call summary attached
Summary
Patient asked for information from their medical record. Intavia confirmed the team would call them back.
Task
Practice team to review the record and share the information safely.
One front-office standard across every location.
Whether you manage two sites or a growing group, Intavia can be configured around each location's phone setup, services, opening hours, team, and workflows, while giving group teams clearer visibility across outcomes and follow-up.
Knows when to handle it, and when to hand over.
Urgent, sensitive, unclear, or out-of-scope calls follow the escalation policies agreed during setup, so patients are routed safely and your team steps in when human judgement is needed.
Transfer in progress
Practice team notified
"I'm in severe pain after my procedure. Can I speak to someone?"
Intavia recognises the boundary, keeps the patient reassured, and connects them to the right person.
Transfer in progress
Practice team notified
"I'm in severe pain after my procedure. Can I speak to someone?"
Intavia recognises the boundary, keeps the patient reassured, and connects them to the right person.
Trusted by practices that depend on every call.
Patients get quick answers, and teams get fewer interruptions without losing visibility.
Intavia has been a game-changer. Patients get immediate answers instead of waiting on hold, and they consistently tell us how natural the conversations feel. We're saving 10-15 hours a week, and delivering the attentive service we've always wanted to provide — just more reliably.
Set up around your practice, then tested before launch.
We map your services, booking rules, escalation paths, and systems, then test real call scenarios before Intavia starts answering patients.
Exploration Call
A short, commitment-free chat to understand your practice, call volume, systems, and where phone pressure shows up.
Business Workshop
We map your services, booking rules, opening hours, handoff policies, and the workflows Intavia should follow.
Demo & Feedback
Test your AI receptionist against realistic patient calls and refine the responses before launch.
Start 30-Day Trial
Once you're happy, we connect Intavia to your phone setup and begin handling live patient calls.
Call Intavia's AI receptionist.
Ask a question or run through an example patient call.
Features that keep patient calls moving.
Integrations, routing, records, and safeguards that support the call workflows above.
Works with your existing tools.
Connect Intavia to the systems your practice already uses for bookings, records, and follow-up.
Works with your existing tools.
Connect Intavia to the systems your practice already uses for bookings, records, and follow-up.
Prioritise what matters most.
Urgent calls follow your escalation policies. Routine questions can be handled directly.
Prioritise what matters most.
Urgent calls follow your escalation policies. Routine questions can be handled directly.
Visibility into every call.
See call outcomes, summaries, recordings, and follow-up tasks in one place.
Visibility into every call.
See call outcomes, summaries, recordings, and follow-up tasks in one place.
Built with patient privacy in mind.
Designed around safe handoff, clear permissions, and careful handling of patient information.
Built with patient privacy in mind.
Designed around safe handoff, clear permissions, and careful handling of patient information.
Booking admin handled automatically.
Rebookings, reminders, follow-ups, and forms can move without extra front-desk chasing.
Booking admin handled automatically.
Rebookings, reminders, follow-ups, and forms can move without extra front-desk chasing.
Works with your existing tools.
Connect Intavia to the systems your practice already uses for bookings, records, and follow-up.
Works with your existing tools.
Connect Intavia to the systems your practice already uses for bookings, records, and follow-up.
Prioritise what matters most.
Urgent calls follow your escalation policies. Routine questions can be handled directly.
Prioritise what matters most.
Urgent calls follow your escalation policies. Routine questions can be handled directly.
Visibility into every call.
See call outcomes, summaries, recordings, and follow-up tasks in one place.
Visibility into every call.
See call outcomes, summaries, recordings, and follow-up tasks in one place.
Built with patient privacy in mind.
Designed around safe handoff, clear permissions, and careful handling of patient information.
Built with patient privacy in mind.
Designed around safe handoff, clear permissions, and careful handling of patient information.
Booking admin handled automatically.
Rebookings, reminders, follow-ups, and forms can move without extra front-desk chasing.
Booking admin handled automatically.
Rebookings, reminders, follow-ups, and forms can move without extra front-desk chasing.
Explore Pricing & Plans.
From solo practitioners who need fewer interruptions to multi-location groups streamlining front-office operations, Intavia packages are built around your practice's needs.
